Got a question or need a help with your order?

Get in touch via email customercare@hirstudios.com or use our contact form.

Our customer care team are here Monday - Friday 10am - 5pm (excluding bank holidays) and aim to respond to all enquiries within 48 hours.

To help us answer you as quickly as possible, please always include your order number in all correspondence.

We offer refunds to your original payment method for all items returned to us within 14 days from the date of delivery. All returns must be sent to our London office. Please refer to Terms & Conditions for further details.